Our 18k gold necklaces are designed to not tarnish! As long as you follow the care guide provided in each order you have nothing to worry about.
Gold-plated jewelry is a lot more affordable than gold-filled jewelry and gives the same appearance.
For orders shipped within the United States please allow 1-3 business days for processing and 2-7 business days for delivery depending on location.
For orders being shipped outside the United States please allow 1-3 business days for processing and 7-21 business days for delivery depending on location.
*Due to covid, shipping times may vary*
You will automatically qualify for free shipping if your order total is $65+
Yes, we offer worldwide shipping with a variety of reliable shipping carriers.
Once your order is processed and shipped, you will be notified through your contact method provided with shipping updates as well as your tracking information.
We want to ensure customer satisfaction! If for any reason you are not satisfied with your item, you can initiate a return or exchange request within 7 days of delivery. Please allow 3-5 business days for us to process returns/ exchanges.
You can initiate a return by simply emailing us at firstname.lastname@example.org or an exchange by emailing us at email@example.com. All items must be accepted before being shipped. Any items sent without previous approval will not be processed. All items returned or exchanged must be sent back unworn and in all original packaging.
Please allow 5-10 business days for your refund to be credited back to your original form of payment. It can take some time for your bank or credit card company to process and post the refund.
In the unlikely event that your jewelry arrives damaged, please contact the shipment carrier directly to file a claim or email us at firstname.lastname@example.org 24hrs within jewelry delivery.
Please contact the shipment carrier directly or contact us at email@example.com for assistance in filing a claim.
Unfortunately, once your order is placed it cannot be canceled. However, you can request a return to receive a refund or an exchange! Returns can be iniciated by simply emailing us at firstname.lastname@example.org or exchanges by emailing us at email@example.com within 7 days of delivery.